Frequently Asked Questions
Everything you need to know about our fresh snacks and delivery.
How do you ensure the freshness of the food during transit?
We use temperature-controlled packaging and specialized insulated liners to ensure every Sneak order arrives at your door fresh and ready to eat.
Where does Sneak ship to?
We currently offer nationwide shipping across the continental United States. We are working on expanding our delivery zones to include Alaska and Hawaii soon.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order is damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer options for specific dietary restrictions?
Yes, our product range includes gluten-free, vegan, and nut-free options. You can use the filters on our shop page to find snacks that fit your dietary needs.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.