Returns & Exchanges

At Sneak, we want you to savor every bite; if your food arrives damaged or incorrect, we offer a 14-day return window to ensure your complete satisfaction. Please note that due to the perishable nature of our products, we cannot accept returns on items that have been opened or consumed.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of the issue to receive a Return Authorization code.

• 2.
  Document the Issue

  Snap a clear photo of the damaged product or incorrect item as this is required for all food-related quality claims.

• 3.
  Package Securely

  Place the unopened item back in its original shipping box with all insulation materials to prevent further damage during transit.

• 4.
  Receive Refund or Replacement

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.